Thank you for your faith in us. We take protecting your private and personal sphere seriously. As such, we strictly adhere to the legal requirements concerning the gathering, processing and use of your personal data.

Here we provide some information regarding the care we show concerning your private sphere and the comprehensive confidentiality that we apply when we process your data:

KRAUS Betriebsausstattung und Fördertechnik GmbH, Sattnitzgasse 69, A-9020 Klagenfurt is responsible for the gathering, processing and use of your personal data.

Anonymous data collection

You can visit our website without telling us who you are. In this case, we save only access data with no reference to specific persons – for example the name of your internet service provider, the website that directed you to our website, and the name of the file requested. This information is at most used for statistical purposes so that we can improve our service. You remain anonymous as an individual user.

Gathering, processing and using personal data

Personal data refers to information about your identity, e.g. your name, address, email address, telephone number, IP data. Personal data is only gathered if you provide it so that we can answer an enquiry, process an order, open a customer account or register you for our email newsletter. By doing so, you are agreeing to the vendor automatically saving and processing the personal data that you provide (name, address, email address, telephone number etc.) and the data associated with the business relationship (e.g. order date, products ordered/supplied, quantity, price, delivery dates, payment and dunning data) in line with the stipulations of the applicable version of the Data Protection Act for the purposes of fulfilling the contract and for the vendor's own advertising purposes. You are entitled to revoke your agreement to the gathering, processing and use of your personal data – subject to legal retention requirements – at any time.


By registering for our newsletter, your registration information will be saved for advertising purposes. You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link in the newsletter or by sending us a message. Your email address will be deleted from the mailing list as soon as you have unsubscribed.

Disclosure of personal data

We do not pass your data, including your address and email address, on to third parties. The only exception is our service partners, e.g. hauliers, who need your personal data (name, address, telephone number) to deliver your order. The data passed on is always kept to the minimum that is required. Our service providers may only use the disclosed data to complete their jobs. Passing the data on to third parties for the purposes of address trading is expressly forbidden.

Credit check

In the case of advance payment, e.g. buying on account, we reserve the right to commission a specialist service provider (credit agency) to carry out an identity and credit check in order to safeguard our legitimate interests. We will pass on the required personal data to the credit agency for the purposes of a credit check. The credit check may contain probability values (score values), which are calculated based on scientifically recognised statistical methods, and which may include address information, amongst other things. The information contained concerning the statistical probability of a default on payment is used to make a balanced decision on the establishment, execution and completion of the contractual relationship. Your legitimate interests are protected in line with the legal regulations.


Our online shop uses so-called "cookies", which serve to make our website more user-friendly, effective and secure – for example by making our platform quicker to navigate. In addition, cookies allow us to ascertain the regularity with which pages are visited and the general navigation. By using our website, you agree to our use of cookies. We would like to point out that some of these cookies are passed from our server onto your system; so-called "session cookies" or "permanent cookies". "Session cookies" are automatically deleted by your hard drive. If you register and set up a customer account, cookies will remain on your computer after you have closed your browser. They allow us to recognise your computer next time you visit (so-called permanent cookies). You can refuse to accept permanent cookies by changing your browser settings. To find out more, please consult the instructions for your browser. Please note, however, that doing so may limit the functionality of some parts of our website.

Use of Google Analytics

This website utilises Google Analytics – a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies": text files that are saved on your computer and allow for an analysis of your usage of the website. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. It should be noted that this website uses Google Analytics with the extension "_anonymizeIP()", and as such IP addresses are only processed in shortened form to prevent them being directly linked to a particular individual. Google uses this information to analyse your use of the website, to compile reports about the website activities for the website operator, and to provide further services related to the use of the website and the Internet in general. Google will also transfer this information to third parties in certain cases, insofar as this is legally prescribed or these third parties process this data on behalf of Google. Google will never connect your IP address to other data from Google. You can prevent the installation of cookies through a setting on your web browser software. However, we would like to point out that if you turn off cookies,you will not be able to use all of the functions of this website to their full extent. In addition, you can prevent the gathering of the data generated by the cookie and relating to your usage of the website (incl. your IP address) by Google, as well as the processing of this data by Google. To do so, download and install the browser plugin from the following page:

Use of external links

Insofar as we provide links on our website to the websites of third parties, including the websites of social networks, we do not accept any liability for the correctness or completeness of the contents of these websites, nor for their data security. As we have no influence on the current and future design and contents of the linked websites, nor on the adherence of third parties to the legal data protection requirements, we are not responsible for the contents of the linked sites and we do not take ownership of these contents. As such, you should check the data protection notices provided on these websites individually. Our data protection notice does not apply to these external websites.

Right to information

You have a permanent right of information regarding the data that is saved that concerns you; you also have a right of correction, blocking and – subject to legal retention regulations – deletion for this data.

Further information and contact details

Please contact us should you have any further questions regarding the gathering, processing and use of your personal data. The same applies to information, deletion and notification requests regarding your personal data and for the revocation of permissions. Please send your request to the following address:

KRAUS Betriebsausstattung und Fördertechnik GmbH
Sattnitzgasse 69

A-9020 Klagenfurt
Tel: +43 463 3860 20
Fax: +43 463 3860 21

Mr. Alexander Wagner, Msc